bdg

bdg App support

Contact
+91 2027682924

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. This will send an OTP (one-time password) that you'll need to verify to complete the login process. Once verified, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, you can try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals can only be made from earned gaming funds, with bonus collected funds being non-withdrawable. This means you can only withdraw money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Once completed, you can continue with the next steps in the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity of the task. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception to the app's typically efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within your gaming account and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means you can cash out the winnings but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is not appearing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for further assistance.

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